What are negative reviews actually costing you?
Many businesses we have talked to are not aware that they even have any negative reviews written about them. Most businesses are aware of negative reviews but don’t have any idea how to deal with them, and many of them deny that they actually cost them any customers. This is a serious mistake.
Over 80% of people are adversely affected by negative reviews and have actually changed their minds regarding an important purchase decision.
This calculator explains exactly what every negative review is costing you in dollars and cents. It’s very simple but the video below the calculator will help explain exactly how to fill in each of the cells. We are certain you will shocked at the cost, no matter what business you are in.